This is THE PERFECT time! The holiday season is coming yet again. Last year, we were prepping for an unprecedented year. But what are the predictions for the 2021 holiday season? In this episode, we interview a very special guest, Chris Parsons, Director of E-commerce at Home Hardware and podcast host of Delivering E-commerce. We discuss exclusive topics, including:
- Main predictions for 2021 holiday season e-commerce
- Preparing for this year’s incoming traffic
- Creating a hassle-free customer experience
- Delighting with shipping and fulfillment options
- Creating a 2021 holiday marketing strategy that works