Support is always included

Any client can contact our Help Desk using this information. This service is free for Managed Services clients.

Support Portal

Check the status of your projects and resolve tickets faster. Our unified platform makes security service delivery a breeze.

Support PortalRequest a Call

Remote Support

Remote Sessions are initiated by Rhyno. (You must already be in contact with our Help Desk to use this service.)

SOS for WindowsSOS for Mac

Remote Support (TeamViewer)

Alternatively, download Team Viewer and request a remote session with us.


General Help Desk

888.505.2989 x 2

This is our General Help Desk phone number. In the event of an emergency, please call our 24/7 emergency number given to you by your IT department. Please do not email or submit tickets online, as they may not receive immediate attention.


Rhyno will never ask you for personal information such as credit cards or passwords – if in doubt, please call our office at 1.888.505.2989 to confirm the legitimacy of the request from our Security Analysts.

Support Request Form

Need to send us confidential documents? Download our PGP Public Key here:

Download PGP Key

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