Customer Service is in our DNA.We are "Support Obsessed."
Any client can contact our Help Desk using this information. This service is free for Managed Service clients.
Check the status of your projects and resolve tickets faster. Our unified platform makes security service delivery a breeze.
Remote Sessions are initiated by Rhyno. You must already be in contact with our Help Desk to use this service. Please call our support line.
This is our General Help Desk phone number. In the event of an emergency, please call our 24/7 emergency number given to you by your IT department. Please do not email or submit tickets online, as they may not receive immediate attention.
Rhyno will never ask you for personal information such as credit cards or passwords – if in doubt, please call our office at 1.888.505.2989 to confirm the legitimacy of the request from our Security Analysts.
When dealing with the consequences of a malicious attack or system failure, every moment counts. Rhyno Incident Response provides quick and thorough investigations of electronic devices, networks, and systems to determine the cause, origin, scope, and subsequent actions needed following an incident.
Submit this form if you need immediate assistance. Please note this form is only for Rhyno customers.