Support is always included
Any client can contact our Help Desk using this information. This service is free for Managed Services clients.
Support Portal
Check the status of your projects and resolve tickets faster. Our unified platform makes security service delivery a breeze.
Remote Support
Remote Sessions are initiated by Rhyno. (You must already be in contact with our Help Desk to use this service.)
Remote Support (TeamViewer)
Alternatively, download Team Viewer and request a remote session with us.
General Help Desk
888.505.2989 x 2
This is our General Help Desk phone number. In the event of an emergency, please call our 24/7 emergency number given to you by your IT department. Please do not email or submit tickets online, as they may not receive immediate attention.
IMPORTANT
Rhyno will never ask you for personal information such as credit cards or passwords – if in doubt, please call our office at 1.888.505.2989 to confirm the legitimacy of the request from our Security Analysts.
Support Request Form
Need to send us confidential documents? Download our PGP Public Key here:
Rhyno has the rightsolution for you
We have been using Rhyno Cybersecurity for several years now. They offer an amazing product and technical support for our company. I highly recommend them!Chris Welker - Welker & Associates